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Most
Frequently Asked Questions |
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| 1. How does a student set up a
meal account? |
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All students are issued an ID
number which is used as the student account number for all meal programs.
The school data clerk is responsible for assigning all ID numbers for
students. The Food & Nutrition Services Department must have a student ID
number to process free and reduced meal applications. |
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| 2. How do I get a refund on my
student’s account? |
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If your child changes schools
within the AISD, the balance will transfer with your child. If you move to
another district, please contact the AISD Food & Nutrition Office at
682.867.7624 or fax a request to 817.459.7657. A check will be processed
within two weeks and mailed. Refunds less than $10.00 can be made by the
school cafeteria manager. |
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| 3. How can I make deposits into
my child’s lunch account? |
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Money can be placed in lunch
accounts by check or cash at the school. Credit or debit cards may be used
by setting up an account at www.PayPams.com. There is a convenience fee of
$1.95 for each transaction regardless of the amount of the transaction.
The credit card types accepted are Visa, MasterCard, and Discover cards.
Debit cards that have a Visa or MasterCard logo are also accepted. |
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If you are paying by check for more than one child, please send a note
specifying how much money you would like to place on each child’s account.
Please include the student name on the check and his/her ID number to help
us ensure the money is credited to the right account. |
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| 4. How can I find out what my
child is purchasing in the cafeteria? |
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You can set up an account at
www.PayPams.com to view your student’s meal purchases without cost or
having to make a deposit. You will be able to see the date and
transactions beginning with the date you set up an account at this web
site for your child. |
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| 5. What if I need the cafeteria
staff to help monitor my child with a food allergy that may result in a
severe, life-threatening (anaphylactic) reaction? |
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If your child has a life threatening food
allergy and you would like the cafeteria staff to help monitor the child,
please print the form on the AISD Food & Nutrition Services web site,
"Disability/Severe Food Allergy Request Form" and have it completed by a
recognized medical authority. The federal government does not allow our
meal program to modify diets without a statement from a physician,
physician assistant or advanced practiced nurse. The cafeteria staff is
not allowed to determine, revise or change a diet prescription or medical
order. |
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| 6. What is the policy for
students without money or meal benefits? |
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All students will be allowed to
charge two meals on their account. Charges will be taken out of any future
payments. Cafeteria Managers will run a low balance notice weekly or more
often if necessary for teachers to distribute to students. No tray will be
taken from a student, therefore additional charges can occur. Cafeteria
Managers are to work with the Principal to contact the parent and assist
with students that are without money or lunch on a regular basis. |
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It is our goal that no child goes
without a meal; therefore, Food & Nutrition Services will provide a
complimentary alternative consisting of a cheese sandwich and milk or a
serving of vegetable, bread and milk. This courtesy meal will be provided
at no cost to the student. |
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| 7. Why do adults pay more for
the same meal that students receive? |
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The National School Breakfast and
Lunch Programs are to provide nutritious, low cost meals to children. The
federal government does not provide any assistance or reimbursement for
meals served to adults. All student meals are reimbursed according to
qualifying the student for paid, free and reduced priced meals. USDA
regulations specify that in no way should federal program subsidize the
meals provided to adults. The adult meal price is set by a formula from
the federal government. There are two methods used to determine the
minimum amount charged for adult prices in a district: |
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Lunch Method #1: Rate of Free Student Reimbursement
$2.68 + Value of Commodities Received per Meal $.1950 + Severe Need $.02 =
$2.875($2.90) OR |
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Lunch Method #2: Highest Paid Student Meal Price
$2.25 + $.26 Paid Student Reimbursement + Federal Value of Commodities
Received per Meal $.1950 + Severe Need $.02 = $2.725 ($2.75) |
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Breakfast Method #1:
Highest Paid Student Price $1.00 + $.26 Paid Student Reimbursement = $1.26
OR |
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Breakfast Method #2: Charge of
Federal Reimbursement Rate for Free Student Breakfast = $1.46
For the 2009-2010 school year: Adult breakfast $1.30 and Adult lunch price
$2.75 |
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| 8. Will my child receive change
when giving money to the cafeteria staff for meals? |
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All funds from students will be applied to
that student's account unless the student requests change. Students or
parents may specify the money given to the cafeteria staff to be divided
into other sibling's accounts. If money is requested to be divided into
multiple student accounts, the staff will divide the money equally unless
the parent or student specifies an amount for each student account. |
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